General Questions
What Industries Do You Work With?
As Certified Professional Resume Writers, our team is skilled at working across all industries. Our expertise is in understanding resume best practices, the employment market, and what hiring managers and recruiters are looking for. We rely on you, and the information you provide during the questionnaire upon checkout, for the more technical aspects of your career and experience.
Should I Buy A One-Page or Two-Page Resume?
This question is best answered by asking yourself how many years of professional experience you have.
If you have less than 5 years of experience or are switching industries, you’ll most likely fit into a one-page resume. For those of you with more than 5 years of experience (and multiple jobs), go with a two-page resume.
Pro Tip: To prevent ageism, sometimes it is wise to keep your resume limited to only the last 10 years
What Is Your 90-Day Resume Guarantee?
If you do not receive call backs or interviews after using our resume for 90 days (following our instructions on best practices with how to use it), we will refund your purchase.
What If I Need To Update My Resume Over Time?
As you progress through your career, there will undoubtedly be a time when a resume update will be needed.
We offer a RESUME MODIFICATION service for this purpose!
Instead of a full resume rewrite service, the resume modification is an update to your resume with your newest position, or a slight tweak to the direction of the resume if you’re looking to switch industries or jobs.
What If I Need My Resume Fast?
Great question!
To guarantee the utmost quality of your new resume, our standard turnaround time is 3 business days from the date of your purchase.
This gives our writers enough time to fully research and keyword optimize your new resume for what you want to do next.
If you need your resume faster than 3 business days, we offer a 48 hour RUSH SERVICE for an additional fee.
Can I See A Sample Resume?
Certainly! We have worked closely with executive search consultants and hiring managers to develop a clean, effective simple resume template.
Process & Team Questions
What Information Do I Need To Provide To Get A New Resume?
We pride ourselves on making the resume creation process as simple and efficient as possible.
Upon checkout, you’ll be asked to provide your most recent resume (if you have one) and 2 job descriptions for roles you’re interested in.
You will also be asked to fill out a questionnaire on your work history. Completing this is important as it provides our resume writers with the information needed to out-write your competition.
How Long Does It Take To Get My New Resume?
Our standard turnaround is 3 business days from the date of your purchase.
We do have a RUSH service available, for an additional $75, which means we will have your new resume ready in 2 business days.
What If I Need To Make Changes To My New Resume?
If after receiving your new resume you feel there are technical edits that need to be made, feel free to send a quick email to our team at support@simpleresume.com.
We will review the changes and send back an updated version of your resume within 1 business day.
What Are The Qualifications Of Your Writing Team?
Our in-house team of professional resume writers have all graduated from top universities with four-year degrees and are Certified Professional Resume Writers (CPRW). All our writers also live and work in the United States.
As an organization, we believe in continuous improvement and learning, and are constantly updating our knowledge with case studies and books from different industries.
Will I Receive A Microsoft Word or PDF Version of My Resume?
Both!
You’ll receive both Microsoft Word and PDF versions of your new resume.
This way, you will be able to make edits to your resume going forward as needed.
Can I Send My Resume To You Beforehand?
Absolutely!
In fact, upon purchasing your package, you will be asked to send along your most current resume, 2 job descriptions, and you will always be asked to fill out a survey so we have the information we need to create your new resume.
How Does Your Writing Team Learn About Me To Write The Resume?
Great question!
Upon checkout, you will be asked to send in your most recent resume and 2 job descriptions for jobs you want to pursue.
Additionally, you will be asked to fill out a survey that provides us with more information with which to write your new resume.
Can I Speak With A Resume Writer?
Unfortunately not. In order to keep our prices low at Simple Resume, we have designed our resume creation process to be as efficient as possible.
If you are looking for a more involved resume creation process, we invite you to look at the services available with Employment BOOST.
Where Are Your Resume Writers Based?
Our in-house team of resume writers are based out of our Troy, MI headquarters and office in Chicago, IL.
Troy, MI
755 West Big BeaverSuite 2100
Troy, MI 48084
Chicago, IL
20 W Kinzie StFloor 17
Chicago, IL 60654
Billing & Ordering
What Are My Payment Options?
All our payments are processed throug PayPal. We accept all major credit cards.
Financing is available for qualified customers through PayPal Credit.
